Win.Bet Player Terms of Service
Contract Formation and Eligibility Standards
Registering at Win.Bet casino creates a binding contract between you and 138 Soft SRL, a Costa Rican corporation (registration 546345) licensed by the Anjouan Offshore Financial Authority. This agreement includes these Terms of Service, our Privacy Policy, Bonus Terms, and all policies on our casino official website. By using our online casino, you acknowledge reading, understanding, and agreeing to all terms.
Age restrictions apply strictly. You must be at least 18 years old or whatever minimum legal gambling age your jurisdiction requires, whichever is higher. Underage gambling results in immediate account closure and balance confiscation without exception. During verification, we check birth dates against government identification to ensure compliance with age requirements.
One Account Limitation
Every player may have exactly one Win Bet account. Creating multiple accounts violates our fundamental rules regardless of intention. We detect duplicate accounts through IP address logging and geolocation, device fingerprinting technology, payment method tracking, personal detail comparison, and behavioral analysis of playing patterns.
Consequences for multi-accounting include closure of all accounts associated with you, forfeiture of funds across all accounts, cancellation of any pending withdrawals, voiding of winnings gained through multiple accounts, and permanent exclusion from WinBet. These penalties protect honest players and maintain promotional offer integrity.
You’re responsible for account security including keeping passwords confidential, never revealing login details to anyone, using strong password combinations, activating two-factor authentication if available, and reporting suspected unauthorized access immediately. We’re not liable for losses from compromised credentials.
Restricted Territory Policy
Legal restrictions prevent Win.Bet from accepting players from certain countries and territories. Prohibited locations include Austria, France and French overseas regions, Germany, Netherlands and Dutch Caribbean islands, Spain, Comoros Union (our licensing jurisdiction), United Kingdom including territories, United States and all US possessions, and FATF blacklist countries.
Circumventing geographic blocks through VPNs or proxies constitutes fraud and violates terms. We verify locations via IP geolocation during sessions, KYC documents showing actual residence, payment origination countries, and device settings. Players caught using location masking face account termination and fund forfeiture.
Financial Operations and Requirements
Win.Bet accepts multiple currencies including Bitcoin, Ethereum, Litecoin, Tether, USD, and EUR with $10 minimum deposits across all methods. We don’t impose deposit fees though payment providers and blockchain networks may charge. Crypto deposits typically confirm within 2-20 minutes depending on network congestion.
All deposits must originate from accounts in your name. Third-party payments are prohibited under anti-money-laundering regulations. Crypto deposits receive unique wallet addresses. Card deposits accept Visa and Mastercard though some banks decline gambling transactions.
Withdrawals normally use your deposit method unless technically impossible, requiring support coordination for alternatives. Minimum withdrawal is $10, maximum is $10,000 daily for standard accounts. VIP members can negotiate higher limits. First withdrawals require verification: government photo ID, address proof dated within 3 months, and verification selfie with ID. Processing takes 24-48 hours typically.
We may withhold withdrawals if we detect bonus violations or terms breaches, fraudulent patterns, incomplete verification, or money laundering indicators. Investigations can freeze accounts for up to 180 days.
Promotional Offer Terms
All bonuses carry wagering requirements. Welcome bonuses need 40x wagering within 24 hours. Free spin proceeds require 30x within 5 days. Daily 20% cashback needs 3x wagering with $370 maximum daily payout.
Maximum betting limits apply with active bonuses. Standard limit is €10 per bet. Exceeding limits cancels bonuses and voids winnings. Many high-volatility slots are excluded from bonus play, particularly those with bonus-buy features. Playing restricted games doesn’t contribute to wagering and may forfeit bonuses.
Table games and live casino contribute only 5% toward requirements, making them impractical for bonus completion. Regular slots contribute 100% except specifically excluded games.
Prohibited Conduct
WinBet forbids creating multiple accounts, colluding with other players, using automated software or bots, exploiting system vulnerabilities for gain, systematically abusing bonuses, money laundering activity, providing false information, fraudulent behavior, and any conduct we deem unfair.
Violations result in account termination, balance confiscation, bet and winning voidance, permanent bans, and potential authority reporting. Fraud investigations may freeze accounts for 180 days.
Liability Limits and Dispute Resolution
Win.Bet provides services “as is” without availability or error-free guarantees. We’re not liable for losses from technical failures, downtime, connectivity issues, payment problems, or uncontrollable events.
Address disputes through [email protected] first. Escalate to our Anjouan licensing authority if unresolved. Binding arbitration under Costa Rican law resolves final disputes. These terms waive class-action and jury trial rights.